POLICIES

Hey Babes:

• The door will be locked 5 minutes after class starts. Please be on time!
• The room is heated seasonally.
• Please leave your cell phone outside of the room. Want a selfie? Take it before or after class.
• Yoga mats and Yogitoes are available to rent. Come as you are!
• The Works accepts credit/debit cards, cash, and checks. For purchases under $5, we ask that you either pay in cash or Venmo us (@theworks).

NO-SHOW & CANCELLATION POLICY:

Please note, if you do not cancel your class 4 hours prior to the class start time you will be charged for that class. If you have an unlimited pass you will be charged $25.

CANCELLATIONS

Single Class, Class Packages, and Unlimited Memberships:

• You must cancel your class 4 hours or more prior to class start time in order to unreserve your spot and return it to your account.
• Once your spot is canceled, the class will be returned to your account.
• If you late-cancel less than 4 hours prior to class start time, you will be charged a $25 drop-in rate for that class. If you have an unlimited membership you will be charged $25.
• All late-cancel fees will automatically be charged to your credit card on file.

NO-SHOWS

Single Class and Class Packages

• If you do not show up to class and do not cancel, you will be charged $25.

Unlimited Memberships:

• If you do not show up to class and do not cancel, you will be charged $25 to your credit card on file.
• All no-show fees will automatically be charged to your credit card on file.

Workshops & Retreats: To cancel a workshop or retreat please e-mail [email protected]. We get it, stuff happens. Reach out to us.

RETURN & REFUND POLICY:

• We do not offer refunds on any Single Classes, Class Packages, Unlimited Memberships or Workshops.
• Merchandise can be returned if unworn with tags after 5 business days.

TRANSFERS:

• All Class Packages, Unlimited Memberships, and Workshops are non-transferable.
• All class credits must be used by the original purchasing client.

AUTO-DRAFT MEMBERSHIPS:

• Contracts are billed on a monthly recurring basis based on the date of purchase.(if this is correct?)
• To cancel your membership, please contact us with a 30-day notice.
• To freeze your pass, please contact us with a 7-day notice.
• Memberships begin on date of purchase, but can be adjusted to the date in which you take your first class.
• If you would like to adjust the start date, e-mail [email protected].

STUDENT & TEACHER DISCOUNTS:

• Students, school teachers, food & beverage employees, and military receive 15% off with your respective ID.
• Fitness instructors receive 25% off.
• Discount cannot be combined with other discounts or specials.
• Discount is only redeemable in-studio, not online.
• Please email [email protected] with proof to receive the discount on your account.

LOST & FOUND:

• The Works is not responsible for any lost or stolen items in the studio or yoga room.
• Please e-mail [email protected] directly for any items you may have left behind.